Frequently Asked Questions

We bring a fully equipped grooming van to your doorstep so your pet can be groomed in a familiar, low-stress environment, with no car rides or waiting rooms.

Yes, we specialize in calm, one-pet-at-a-time sessions with soft music and gentle handling. Tell us about your pet's temperament when booking.

Fresh covers the essentials. Special adds a signature haircut and organic conditioner. Premium includes everything plus nose care, paw balm, teeth cleaning, and a spa massage.

We accept all common payment methods in our grooming van, including cash, Whish, OMT, and card payments through a secure payment link.

Not at all! Our grooming van is fully equipped with its own water, hot water, and electricity. We bring everything we need, so you don't have to provide a thing.

We park as close to your doorstep as possible. If parking is tricky in your area, just let us know when booking and we'll work out a solution together.

Most appointments take between 30 minutes and 2.5 hours, depending on your pet's size, breed, coat condition, and selected service. We'll share an estimated duration when you book.

You only need to be there to hand over your pet and welcome them back when we're done! Feel free to relax at home while we take care of everything.

Want to watch the grooming? We can also share a private live-stream link so you can follow your pet's grooming session in real time!

Our prices depend on your pet's size, breed, coat condition, and selected grooming package. Check out our full price list or contact our team for help finding the right service.

Of course! We offer professional cat grooming in a clean, calm, and comfortable environment, with personalized attention for every cat.

Learn more about our cat grooming services.

Of course! We know grooming can be stressful for some pets. Our one-on-one mobile service offers a calm, quiet environment without other animals around. We take things at your pet's pace, always putting their comfort and safety first.

Never! We don't use sedation. Your pet's safety and well-being always come first. If sedation is needed, it must be handled by a veterinarian.

Our groomer will assess your pet's coat and recommend the safest, most comfortable option. If clipping is necessary, we'll explain the process and confirm any additional charges with you before starting.

It depends on your dog's breed, coat type, and lifestyle. Many dogs benefit from professional grooming every 4–6 weeks, while others may need a different schedule. Our team can help you find the right routine for your furry friend.

We bring our grooming services straight to your doorstep, from Tripoli in the North to Tyre in the South, seven days a week, with no additional transportation fees!

We cover Beirut, Rabieh, Adma, Jbeil, Batroun, Tripoli, Baabda, Aley, Bchamoun, Aramoun, Saida, and many more areas across Lebanon.

Not sure if we cover your location? Just reach out and we'll be happy to confirm!

Booking is easy! Book online or WhatsApp us at 79 450 883.

Need to change your plans? No problem! Simply contact us to cancel or reschedule your appointment. For last-minute changes, we'll do our best to accommodate you.